Welcome to US Rods And Reels Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website usrodsandreels.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you a limited, non-exclusive license to access and use our website for personal shopping purposes in accordance with these Terms.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Use any automated means to access or scrape our site

2. Products and Services

2.1 Product Descriptions

We specialize in premium freshwater fishing equipment including:

  • Freshwater reels and rods
  • Casting and spinning rods
  • Rod and reel combos
  • Fishing lures (crankbaits, spinners, spoons)
  • Ice fishing equipment
  • Reel and rod accessories

We make every effort to display product colors and features as accurately as possible, but actual colors may vary slightly due to monitor settings.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Geographic Restrictions

We currently ship to most regions except Asia and remote locations. By placing an order, you confirm your shipping address is within our service area.

3. Orders and Payments

3.1 Order Acceptance

Your order represents an offer to purchase which we accept when we send you an order confirmation email. We reserve the right to refuse any order for any reason.

3.2 Pricing

All prices are in US dollars and are subject to change without notice. We are not responsible for typographical errors in pricing.

3.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that you have the legal right to use any payment method you provide.

3.4 Order Processing

We process orders within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information when your order ships.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Delivery times are estimates and may vary due to destination and customs processing.

4.2 Shipping Restrictions

We cannot ship to PO boxes. You are responsible for providing a complete and accurate shipping address.

4.3 Customs and Import Duties

International customers may be subject to customs fees and import duties which are the customer’s responsibility.

5. Returns and Refunds

5.1 Return Policy

We accept returns and exchanges within 15 days of delivery. To be eligible:

  • Items must be unused and in original packaging
  • All tags and protective coverings must be intact
  • Proof of purchase is required

5.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Reel accessories that have been installed or used
  • Rod accessories that show signs of use
  • Any items not in their original condition

5.3 Return Process

To initiate a return or exchange:

  1. Contact us at [email protected] with your order number and reason for return
  2. We will provide a Return Merchandise Authorization (RMA) number
  3. Ship items to: US Rods And Reels Store Returns, 4700 10th Street Northeast, Washington, US 20017

5.4 Refund Processing

Refunds are issued to the original payment method within:

  • 3-5 business days for credit/debit cards
  • 1-3 business days for PayPal

Return shipping costs are the customer’s responsibility unless the return is due to our error.

6. Warranty and Liability

6.1 Product Warranty

All products come with manufacturer warranties as specified in product documentation. Please contact us for warranty claims.

6.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

6.3 Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at [email protected] with photos. We will arrange for replacement or refund.

7. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

10. Contact Information

For questions about these Terms or any other inquiries:

US Rods And Reels Store
4700 10th Street Northeast
Washington, US 20017
Email: [email protected]

Thank you for choosing US Rods And Reels Store for your fishing equipment needs. We appreciate your business and are committed to your complete satisfaction.